Result Summary for Survey: WMYC 2009 Member Survey

WMYC 2009 Member Survey

1. What type of membership do you hold:
	answered question		205
	skipped question		6
		Response Percent	Response Count
Full Member (Ordinary, Life, Perpetual)		80.0%	164
Associate Member (Crew, Dragon Boat, Associate, Trade, Other)		20.0%	41

2. To what extent do you think current club membership fees provide "value for money"
	answered question		205
	skipped question		6
		Response Percent	Response Count
Poor value for money		14.1%	29
Reasonable, compared to other clubs		51.2%	105
Good value		34.6%	71

3. If we need to increase the Club's income to pay increased rent, which of the following options would you support?
	answered question		205
	skipped question		6
		Response Percent	Response Count
Invest money to make clubhouse operations more profitable, to subsidise membership costs.		69.8%	143
Increase Membership Fees as required, and maintain existing "closed gate" policy		22.9%	47
viewOther Please give us your idea		25.4%	52

4. How should the club fund any future growth?
	answered question		205
	skipped question		6
		Response Percent	Response Count
Borrowing is OK provided there's a good business case		53.7%	110
Any growth should be staged over time and funded from existing income		42.0%	86
No growth - additional facilities are not required		8.8%	18

5. Why don't you use the clubhouse bar and restaurant more often (you can make multiple selections)
	answered question		195
	skipped question		16
		Response Percent	Response Count
I already come to the clubhouse most weeks		9.2%	18
Live too far away		35.4%	69
Not open at the right times		32.8%	64
Don't like the atmosphere		14.9%	29
Wrong range of food and beverage		11.8%	23
Too Expensive		10.3%	20
Gate makes it hard to bring friends to the club		13.8%	27
viewOther (please specify)		35.9%	70

6. Please comment on the Club's organised social functions
	answered question		195
	skipped question		16
		Response Percent	Response Count
Not interested in any social activities		30.3%	59
Too Frequent		2.6%	5
Should be more events		17.9%	35
Need New/Different Themes		25.1%	49
viewOther (please specify)		35.4%	69

7. Please comment on the Club's organised boating activities
	answered question		195
	skipped question		16
		Response Percent	Response Count
There should be powerboat events		12.8%	25
There should be cruising events - power and sail		41.5%	81
There should be more race sailing		5.1%	10
Things are OK as they are		46.7%	91
viewOther (please specify)		15.9%	31

8. What extra services do you think the clubhouse should provide
	answered question		195
	skipped question		16
		Response Percent	Response Count
Weekend Breakfast/Coffee (bar closed)		51.8%	101
Weekend Lunch		44.1%	86
Saturday Night Bar and Restaurant		33.3%	65
Bar open on Week Nights		6.7%	13
None		13.8%	27
viewOther (please specify)		23.1%	45

9. Would you support a "social membership" at a reasonable price to make the clubhouse more profitable?
	answered question		195
	skipped question		16
		Response Percent	Response Count
Yes		89.7%	175
No		7.2%	14
viewOther (please specify)		13.3%	26

10. Please rate the following facilities; Club Ramp and Pontoon
	answered question		191
	skipped question		20
		Response Percent	Response Count
Don’t Use It - Don’t Care		19.9%	38
Good		48.2%	92
Acceptable		26.7%	51
Needs Improvement		9.9%	19
view - Please Comment			33

11. Trailer Boat Hardstand Areas
	answered question		191
	skipped question		20
		Response Percent	Response Count
Don’t Use It - Don’t Care		38.7%	74
Good		42.4%	81
Acceptable		19.4%	37
Needs Improvement - Please Comment		3.7%	7
viewPlease Comment			23

12. Marina Complex
	answered question		191
	skipped question		20
		Response Percent	Response Count
Don’t Use It - Don’t Care		13.1%	25
Good		75.9%	145
Acceptable		7.9%	15
Needs Improvement -		5.8%	11
viewPlease Comment			27

13. Clubhouse, Patio, Playground and BBQ Areas
	answered question		191
	skipped question		20
		Response Percent	Response Count
Don’t Use It - Don’t Care		5.8%	11
Good		48.7%	93
Acceptable		29.3%	56
Needs Improvement		18.8%	36
view- Please Comment			33

14. Front Gate and Car Parking
	answered question		191
	skipped question		20
		Response Percent	Response Count
Don’t Use It - Don’t Care		1.0%	2
Good		49.2%	94
Acceptable		36.6%	70
Needs Improvement		15.7%	30
view- Please Comment			31

15. Landscaping and Overall Appearance
	answered question		191
	skipped question		20
		Response Percent	Response Count
Don’t Use It - Don’t Care		1.6%	3
Good		73.3%	140
Acceptable		23.0%	44
Needs Improvement		4.7%	9
view- Please Comment			18

16. SECURITY Should we install a second gate, to allow easier visitor access to clubhouse while maintaining acceptable security for hardstand and marina areas?
	answered question		191
	skipped question		20
		Response Percent	Response Count
Yes		73.3%	140
No		27.7%	53
viewPlease comment			60

17. Please rate existing security arrangements
	answered question		191
	skipped question		20
		Response Percent	Response Count
Don’t Care		2.6%	5
Good		44.0%	84
Acceptable		41.9%	80
Needs Improvement		10.5%	20
viewOther (please specify)		12.6%	24

18. Please comment on "Soundings"
	answered question		190
	skipped question		21
		Response Percent	Response Count
Don't Read It - Don't care		1.6%	3
Should be monthly		21.1%	40
Should stay bi-monthly		59.5%	113
Should be available online		44.2%	84
viewPlease comment			42

19. Feedback on club website and email
	answered question		190
	skipped question		21
		Response Percent	Response Count
Acceptable		36.3%	69
Don’t Use It - Don’t Care		11.6%	22
Good		26.8%	51
Needs Improvement		20.0%	38
Needs to be more interactive		12.6%	24
viewPlease comment			33

20. Which of the following future projections would you like for our club?
	answered question		189
	skipped question		22
		Response Percent	Response Count
Keep current clubhouse operations, stay small/affordable and keep current "locked gate" policy		29.6%	56
Don't care about the clubhouse - just need somewhere to park my boat		5.8%	11
Increase Clubhouse Operations to become part of "Manly Harbourside Community"		65.6%	124
Something Else		5.8%	11
view- Please Comment			41

21. What else should we be doing to encourage and further the sport and recreation of yachting, sailing and boating?
	answered question		181
	skipped question		30
		Response Percent	Response Count
Nothing		8.8%	16
Working with local schools for school sports		48.6%	88
Providing more "try it" opportunities		62.4%	113
Providing boats and other facilities for younger members		39.2%	71
Other - Please Specify		16.6%	30
view- Please Comment			53

22. What do you think are the main issues facing the club over the next 5 years?
	answered question	140
	skipped question	71
		Response Count
view		140